Nowadays, either I see things differently or there's been a world of change, because all the libraries I've seen in the past few years, and all the librarians I've talked to in the past few years are all about being friendly and helpful, and having a sense of humor while getting the job done.
Our campus library folks put jigsaw puzzles out for people to work on as they pass and bring in therapy dogs during finals for students to pet (the students love that!). And the latest thing: there's a poster up in the library now, during finals week that says,
1% of the semesterIt's brilliant!
99% of the stress
Occupy [Name of Library]