Wednesday, January 13, 2021

Into the Abyss

 As I mentioned last time, our office staff person has left.  So we're working on hiring someone new.  And that involves paperwork.  Except, of course, nothing's actually ON paper.  What do we call it now?

We have permission to go back to the old search and call the next person down the list.  And between the folks on the search, we've dug out our notes and have the next folks' names.  What I don't have is their phone numbers.  So, I thought, I'll go into the computer documents about the last search and pick them up easily, and... I was wrong.

Between the time we did that search and now, the computer interface has been changed, so nothing I'm doing works to get me in.  At least nothing I can figure out.

I emailed the HR person who's mostly in charge of hiring stuffs, and who, I assume, is super busy.  Then I called the Question Center to get help from them.  That's our centralized "one stop shopping" administrative unit that's supposed to be able to help us with all sorts of administrative stuff.  No answer.  

I tried calling the administrative staff person at the Dean's office, who I thought might know.  No answer.

Then I got an email from the Question Center asking what my question was, sorry to miss my call, etc.  So I emailed them, and the response was to send another email to the HR person I'd already emailed.

I decided to work on other stuff.  And after a while, I got a call from one of the staff people at the Dean's office, to try to help.  But they didn't know.  So they asked the Dean, who, it sounds like, basically threw up his hands and said he always has to ask for help to get into the hiring system.  So then she called the Deanling, and we talked across phone lines, and decided to do an internet call.  

We did the internet call, and the Deanling realized that the directions page he was going to point me to (which I'd used already) didn't work any better for him than for me.  So HE put in a call to the HR person.

And now the HR person sent me new instructions, so I can get into the system.  But I can't seem to find my search in there.

I've now spent two or more hours on just this problem, and I've got 6 other problems to try to take care of, or tasks to do.

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