The survey is giving the "teaching members" of the "community" a chance to give input about the parents "presenting themselves" at various places on campus. (Note that "teaching members" bit? That's student services talk for either "everyone" or the people who stand in the way of customer service by insisting that some answers really ARE better than others.)
Call me old fashioned, but once a student is in college, then s/he's an adult, and his/her parents need to talk to the student and not to me. I'm okay with talking to visiting parents and potential students. I've met visiting parents on a variety of occasions, and it's fine to say hello and such. I'm very happy to congratulate parents when their kids graduate, especially when I can tell them what a wonderful daughter/son they've raised, and what a pleasure it's been to work with the student.
But talking to parents about whether the student attends class? Nope, not me. Not without signed permission. We call that FERPA, thanks very much. How about talking to parents about why their student got a C- on a test? Survey says, FERPA!
The questionnaire wants to know if I think a representative of the campus should contact parents if a student is: arrested, kicked out of the dorms, found with alcohol or drugs, doing poorly in class.
I'm guessing the office is getting pressure from parents about notifications of various sorts? Perhaps parents want to be notified? And they don't trust their adult children?
I'll tell you who notified my parents when I failed a class. Me. Because I was an adult (well, sort of), and that was the deal since my parents were funding my college education.
If parents are supporting the student, then they should lay out an agreement that fits their situation. Say, "you carry a B average, show us the report card for every term, and we'll cover tuition and books" or whatever. But that's between the adults involved, and not me.
I'm guessing things are more difficult on the dorm end, where parents are probably paying the dorm-organization directly, and things get sticky if the parent sends a check and the dorm-organization has kicked out the student?
One of the weirder questions has to do with students behaving in ways that are worrisome in terms of harm to themselves or others. I know what motivates that question, but I don't have many good answers. And I don't think that calling parents is one of the likely good answers.
I do have a feeling that we're moving in the direction of calling parents about a lot of stuff, though. I'm guessing there will be some standardized form that students will be
What we should really do, I think, is give all students information about FERPA, and give any parents who come to campus (for student orientation, pre-enrollment tours) the same information.